It’s important your data is reliable if you want to make evidence-based decisions with confidence. A common roadblock to this is survey bias sneaking into evaluations and skewing results. We asked our resident Data Scientist to walk us through 6 common types of bias, and how to combat them.

Putting your data to work. This month's blog will discuss how your evaluation results can be used to learn, reflect and understand the extent to which each of your programs contributes to your overall mission.

Everything you need to know about the Net Promotor Score, what it measures, how it's calculated and why you should know yours. 

Best practice for survey incentives to ensure you don't compromise your data.