User Story: Visitor Services & The Quality Metrics
Blog
User Story: Visitor Services & The Quality Metrics

We asked Chad McGitchie, the Head of Visitor Teams / Access Lead for The Whitworth Gallery & Manchester Museum, to share his story about his experience with the Culture Counts system...

Alison Whitaker
Alison Whitaker
15 April 2016
Are we Human or are we Dancer?
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Are we Human or are we Dancer?

A couple of years ago, I was invited to attend a performance by the San Francisco Ballet Company. The production was of Swan Lake, a repertory that revealed a powerful lyrical performance of love, sorcery and betrayal.

Reed McConnell
Reed McConnell
4 April 2016
(I Can't Get No) Satisficing
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(I Can't Get No) Satisficing

We’ve all been on the receiving end of a clipboard-toting interviewer who wants to ask us a “few” questions in the name of research. After ten long minutes our attention wanders and our answers become less thought through. This phenomena – known as satisficing – is a major cause of bias in surveys and is one of the major traps people face when creating surveys of their own.

Callum Taylor
Callum Taylor
2 February 2016
Aggregate Insights
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Aggregate Insights

One of the benefits of using consistent metrics for evaluation is the ability to aggregate and draw insights from big data. As the Culture Counts event database grows (35,000 responses and counting), we’ll provide periodic updates to members using aggregated anonymised survey data.

Georgia Moore
Georgia Moore
10 December 2015
Data Collection for Arts Events
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Data Collection for Arts Events

​Reporting results and providing data insights on the intrinsic value of the arts is what we do and what we love. Goods insights can give you a deeper understanding of your audiences, contributing to better decision-making and program planning. For arts organisations, having these analytics in your arsenal is the key to continual growth and success.

Justine Morris
Justine Morris
23 November 2015
Casting a Spell on Peterborough
Blog
Casting a Spell on Peterborough

This weekend, Enchanted City, part of Peterborough Arts Festival, transformed some of the city’s iconic buildings. Illustrations and images created collaboratively by artists and local art groups were projected with light and sound as the sun set on an evening of outdoor performances.

Alison Whitaker
Alison Whitaker
14 September 2015