Everything you need to know about the Net Promotor Score, what it measures, how it's calculated and why you should know yours. 

Best practice for survey incentives to ensure you don't compromise your data.

Five quick steps to presenting your data effectively.

To ring in the new year, we asked our client management team to share their best advice for successful evaluation so you can start 2019 the right way – setting achievable, insightful and measurable goals.

Key considerations to ensure you’re not burning your respondents out

Based on over 2,000 evaluations, we have distilled five rules for conducting best-practice evaluations into a handy cheat sheet available for download.

Despite its many benefits, intercept interviewing can seem daunting and resource draining. Our resident field research expert Clare Chappell shares her valuable insights.

There is growing awareness that the value of creativity is being overlooked, especially in our school systems. This article considers the shifting focus from STEM to STEAM and asks how creativity in classrooms teaches children to adapt and thrive. 

Are you concerned about low response rates for your evaluations? Sometimes getting survey responses can be a difficult task. Culture Counts help you review your distribution methods and establish an effective plan to maximise your sample size and engage a mix of demographics representative of your audience.

Culture Counts Project Manager Callum Taylor discusses the need for a structured framework and standardised language to describe good design. This allows us to start to measure and articulate its true value.