Resource Hub

Townsville Citylibraries

Townsville Citylibraries

Townsville Citylibraries is a public library service operated by Townsville City Council in North Queensland, Australia. Serving nearly 200,000 residents across Townsville and surrounding areas, the service includes three permanent library branches, a mobile library, and a dedicated home service....

Client Stories6 min read

Introducing Culture Counts Labs!

Introducing Culture Counts Labs!

Culture Counts Labs is our new innovation hub for experimenting with ideas and tools that enhance the Culture Counts Evaluation Platform. Culture Counts Labs is our space for exploring new ways to help you gain deeper insights from your data....

Product3 min read

Jamie McCullough

5 Common Survey Design Mistakes (and how to avoid them)

5 Common Survey Design Mistakes (and how to avoid them)

Surveys are a powerful tool for gathering insights, but small missteps in their design can lead to skewed results, disengaged respondents, or even unusable data. Understanding these pitfalls—and how to avoid them—can make all the difference in ensuring a smooth...

How-to4 min read

PAC Australia

PAC Australia

PAC Australia is the national peak body for performing arts centres, presenters, and producers, connecting the sector through advocacy, training, and industry-leading insights. Since 2017, Culture Counts has partnered with PAC Australia to deliver the biannual Australian Venue Benchmarking Survey,...

Client Stories8 min read

DLGSC: Culture and the Arts 2020-23 Snapshot

DLGSC: Culture and the Arts 2020-23 Snapshot

Culture Counts and the Department of Local Government, Sport and Cultural Industries (DLGSC) have released an updated Evaluation Snapshot that summarises the aggregate data collected by organisations funded through DLGSC’s Arts Organisations Investment Program (AOIP), from 2020 to 2023. In...

Client Stories4 min read

Your free Evaluation for Funding Guide

Your free Evaluation for Funding Guide

Applying for funding can be a time-consuming and stressful task for organisations, but it is often necessary to maintain the running of daily operations. It can also inject much needed funds into your event planning budget. This handy guide will...

Resources1 min read

Black Swan State Theatre Company

Black Swan State Theatre Company

Black Swan State Theatre Company (BSSTC) partnered with Culture Counts to analyse ticketing data and create a methodology for monitoring ticket sales performance. The analysis focused on eliminating duplicate customer records, exploring sales trends, and refining methods for categorising buyer...

Client Stories5 min read

2024 in review

2024 in review

As 2024 wraps up, we want to take a moment to thank you—our valued customers and partners—for making this year so impactful. Over the past 12 months, Culture Counts users have gathered 261,994 responses across 840 evaluations, helping them learn,...

News and Events3 min read

Michael Chappell

New Feature: Respondent Templates

New Feature: Respondent Templates

We have introduced a new collection of survey templates to the Culture Counts Evaluation Platform, making it even easier to gather useful feedback and evaluate activities. The new Respondent Templates are designed to gather feedback from specific stakeholder groups involved...

Product3 min read

Product Update: Gender Question

Product Update: Gender Question

In December, we commenced an update to one of our Demographic questions in the Question Bank Library. Our Question Bank is a library of predefined questions enabling users to easily include standardised questions in their surveys. This change includes a...

Product8 min read